“We engaged Quantum Fire Protection to help us with our ongoing maintenance and Fire Order rectification work. We had questions regarding our previous incumbent contractor of 8 years when council issued us with a fire order and did not understand why our fire services were not up to the standard required.

Quantum’s inspections and investigations were thorough and uncovered that much work that needed to be done. This was confronting for our owner’s corporation, and we had many questions.

The team at Quantum Fire Protection took the time to explain and guided us through the issues, challenges and what needed to be done to bring the building into full compliance. Their professional approach, their knowledge, their ability to communicate in a manner we could understand, and timely delivery of high-quality work meant that the trust in our relationship with Quantum grew consistently throughout the process.

If you’re looking for a fire protection service provider that delivers quality outcomes and cares about their clients, Quantum Fire Protection is your perfect choice.”

"It’s the outstanding support and back up that sets Quantum Fire above the rest. The service team makes it seem that it is never a problem to accommodate booking changes or complex access arrangements (though I am sure it is not so simple in the background).

Most importantly, when I need an answer, or a solution to a problem, the team at Quantum Fire come up with the answer. The team goes above and beyond to explain why a particular repair needs to be done. Recently I have had two team members attend site to explain and outline the required work that had to occur. .That extra effort enabled me to assist the Strata Committee to make an informed decision and ultimately implement the solution.

The past years has been fraught with obstacles including Covid 19 restrictions and the introduction of Fire Safety Practitioner Reforms. Quantum Fire rapidly implemented a Covid safe plan so that inspections could proceed and Annual Fire Safety Statements lodged on time.

The Team is always prepared to listen to suggestions (and sometimes criticism) and implement solutions. They value the customer, and importantly, as a customer, I am made to feel valued."